When you work for multiple organizations that use TipHaus, you may want a TipHaus Employee account for each. This guide provides detailed instructions for using email accounts, including aliases, to register for multiple TipHaus organizations from your TipHaus employee app.
Key Notes to Keep in Mind
Multiple Locations vs. Multiple Organizations
If you work for an organization that has multiple locations and you need access to all of them under the same organization, you do not need multiple accounts.
For example, you work for the Vanilla Ice Cream Organization at the Los Angeles store, but you occasionally pick up shifts for the Long Beach location (stores, venues, or concepts, etc). You would like to have access to both locations' data in your TipHaus employee app, my.tiphaus.com.
You do not need to create two TipHaus accounts. Just ask to speak with one of our customer success representatives, and we can link all your employee profiles to a single TipHaus account.
Now, if you work for two different organizations that are not part of the same corporate entity, you must have a separate TipHaus account for each organization. Each account must have its own unique email address.
Employee POS Profile Email vs. TipHaus Account Email
Before you can register for the TipHaus employee app, your employer must have an employee profile for you in their Point of Sale (POS) or labour system. This profile must contain a valid and correct email address that is not being used by other accounts.
If you need a second account and use Gmail, you can ask your employer to update your email address and use an email alias (e.g., if the original email is [email protected], the alias would be [email protected]). This alias will function as a unique login but will still deliver messages to your primary inbox.
Notifications for all accounts can be sent to the same primary email address. Once your employer has a unique email address set for you in the second organization, they can send you an invite to sign up, or you can register from my.tiphaus.com.
Updating your employee profile in the employer's POS does not override the email address of the TipHaus account if it has already been created. For this, please contact our support team.
I Previously Had an Account for Another Employer That I No Longer Need. Can I Use the Same Email Address?
If you no longer need access to the previous TipHaus account, our customer support team can help unlink it and link it to your new employer's TipHaus instead, without the need for a different email address. Ask to speak with a customer support representative, and we can assist.
By following these steps and leveraging email aliases effectively, you can seamlessly manage multiple TipHaus accounts and ensure secure, location-specific operations.
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Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.