Earned Tip Access® is a program offered through TipHaus that allows your employer to distribute your tips directly to you. We outline below a few options for receiving your tips through Earned Tip Access®.
Payout Methods
We offer two different Payout Methods for Earned Tip Access® users, or you can choose not to enroll in the ETA program and continue to receive your tips via paycheck directly from your employer.
Earned Tip Access™ users can enroll in either HausDirect (direct deposit) or Hausmoney, or opt to enroll in both and switch between the two Payout methods at any time.
HausDirect | HausMoney™ |
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💡For more information about either service, check these helpful articles:
First-Time Sign-Up for HausDirect/HausMoney
To sign up for either service for the first time, log in to the Employee App (You can download it here: Apple Store for Apple / Google Play for Android). Open the Earned Tip Access® (ETA) tab, and register for their preferred payout method.
💡If you don't have a TipHaus Employee App account, you can click here to learn how to create your TipHaus account.
1. Tap the Earned Tip Access® (ETA) tab in the bottom right corner of your app.
2. Review the information comparing HausDirect and HausMoney™ and select your preferred payout method to begin registration.
If you choose HausDirect
You will receive an email containing a link to securely add and link your debit card. (Note: Please check your spam folder if you do not see the email, and ensure you are logged into the email account linked to your TipHaus profile).
What cards work with HausDirect?
HausDirect supports instant payouts to personal debit cards that operate on the Discover, Visa, or Mastercard networks.
What cards do NOT work with HausDirect?
Certain card types are typically rejected by the system, including:
Business Cards: HausDirect only works with personal debit cards.
Digital Wallet & Fintech Cards: Cards from products such as Venmo, Cash App, PayPal, and Netspend.
Non-Standard Cards: Gift cards, prepaid cards, or cards tied to digital-only wallets. To ensure successful payouts, employees should use a Visa or Mastercard debit card issued by a traditional bank.
Physically Unused Cards: Cards that have never been used physically in person may fail due to a lack of activation or usage history.
Fraud Flags: If a card is flagged for fraud, updating the card information in the TipHaus Employee app can resolve the issue.
If you choose HausMoney™
You will be guided through identity verification to set up your account and request your card. Click here to see the Onboarding Guide.
Note: Once you select HausMoney as your payout method, you will receive your invite code to your email. Once you have your code, download the HausMoney app and enter it to finish setup.
Download the HausMoney app (Download for iOS | Download for Android).
Open the app, enter your invite code, and complete your registration.
⚠️ IMPORTANT NOTE: The TipHaus Employee App and the HausMoney App are two completely separate applications.
You must log into the TipHaus Employee App first to select HausMoney™ under Earned Tip Access® (ETA) and generate your unique invite code. You cannot complete registration directly inside the HausMoney App without completing this initial step in your TipHaus Employee App.
3. Once you've completed the sign-up process, you'll see "Pending Manager Verification." Now, your manager needs to verify the info you've submitted, and you're good to go!
Understanding Your Registration Status (HausMoney™ Users)
After completing your sign-up for HausMoney™, you may see one of two verification statuses in your app:
Pending Manager Verification: You have successfully completed your setup and your request is currently awaiting approval from your manager or management team.
Under Review: Your registration is undergoing identity verification on TipHaus's end. If your account remains in this status for more than 48 hours, please contact our support team at [email protected] for assistance.
If you signed up for HausMoney as your payout method and your registration status says "Registration submitted, under manual verification" after 48 hours, contact our support team for further assistance.
Navigating Your ETA Page (Post-Enrollment)
Once enrolled, visiting the ETA tab displays your active payment method along with two detailed tracking widgets: ETA Breakdown and ETA Summary.
⚠️ Note on Date Filtering: Date range filtering on the ETA page defaults by Pay Period. You can use the date selector at the top to filter between different pay periods to view your history.
ETA Breakdown
Available to Payout: The total amount of eligible tips ready for payout during the selected pay period.
Amount Reserved: A percentage of eligible tips set aside by your employer for reconciliation or tax purposes. Note: Reserved amounts are held temporarily during the pay period and will be paid out to you at the end of the pay period. Check with your manager if you have specific questions about your venue's reserve percentage.
Amount Paid Out: The total tips earnings already transferred to you for the selected timeframe.
Cash Paid Out: The total cash tips you received for the selected timeframe.
Net Amount Received: Your final total tips received after payouts and adjustments.
ETA Summary
Eligible Take-Home: Your total earnings eligible for payout within the filtered pay period.
Fee Per Payout: Displays your transaction fee per payout ($0 for HausMoney™; varies by venue for HausDirect).
Effective Date: The date your ETA enrollment officially became active.
Important: Any tips earned prior to your Effective Date will be paid through your organization's standard paycheck. If you have not received tips earned prior to this date, please check with your manager. TipHaus ETA payments apply only to tips earned on or after your Effective Date.
Total Payouts Received (Payout History): Tap this section to view a complete line-item history of every individual payout processed for your account.
Switching Payout Methods & Managing Settings
If you want to change your debit card, switch payment methods, or pause daily payouts, scroll down to the bottom of the ETA Page and tap the "Go to ETA Settings" banner.
How to Update your Card on file:
If you are enrolled in HausDirect, tap Update HausDirect Card to replace or update your linked debit card details. You will receive an email with instructions. This action automatically sends an email to your inbox containing a secure link to enter your new debit card details and finalize the update.
How to Switch Between HausDirect & HausMoney™
If you have not registered for the second service yet: Tapping the alternate payout option will automatically redirect you to complete its registration process, and you will need to be approved by your manager for the new service.
If you are approved for both services: You can toggle between HausDirect and HausMoney™ instantly. Changes apply to your next payout, allowing you to freely alternate between services whenever you like. No manager approval is needed.
Still have questions? Contact our customer success team here.